Privacy Policy
Toronto Caribbean Carnival

The Toronto Caribbean Carnival is committed to protecting the privacy of all visitors, participants, volunteers, sponsors, media representatives, and supporters who use our website and online services.
This Privacy Policy explains what information we collect, how we use it, and the choices available to you regarding your personal information.
By using our website, you agree to the practices described in this Privacy Policy.
1. Who We Are
The Toronto Caribbean Carnival is North America’s largest cultural celebration of Caribbean arts, music, costume, food, and heritage.
This website provides information about festival events, parade participation, ticketing, media accreditation, volunteer opportunities, sponsorship, and community programs.
2. Information We Collect
Depending on how you use our website, we may collect:
Personal Information
You may voluntarily provide:
  • Name
  • Email address
  • Telephone number
  • Mailing address
  • Organization or company
  • Media affiliation
  • Volunteer information
  • Vendor information
  • Sponsorship inquiries
  • Band registration details
  • Event registration information
  • Any information submitted through contact forms
Technical Information
When visiting our website, we may automatically collect:
  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referral source
  • Date and time of access
  • General geographic location
This information helps improve website performance and visitor experience.
3. Cookies
Our website uses cookies and similar technologies to:
  • Remember user preferences
  • Improve website performance
  • Measure visitor traffic
  • Analyze website usage
  • Support embedded media
  • Improve security
Visitors may disable cookies through their browser settings, although some features of the website may not function properly.
4. How We Use Your Information
Information collected may be used to:
  • Respond to inquiries
  • Process registrations
  • Manage event participation
  • Deliver newsletters
  • Send festival announcements
  • Process volunteer applications
  • Manage media accreditation
  • Coordinate sponsorship opportunities
  • Improve website functionality
  • Analyze website usage
  • Protect against fraud or misuse
  • Comply with legal obligations
5. Email Communications
If you subscribe to our mailing list or provide your email address, we may send:
  • Festival news
  • Event announcements
  • Ticket information
  • Schedule updates
  • Volunteer opportunities
  • Sponsor promotions related to the festival
  • Emergency event notifications
You may unsubscribe at any time using the unsubscribe link included in our emails.
6. Online Payments
If you purchase tickets, register for events, or make donations, payments may be processed by trusted third-party payment providers.
The Toronto Caribbean Carnival does not store complete credit card information on its servers.
Please review the privacy policies of the payment providers used during your transaction.
7. Third-Party Services
Our website may use trusted third-party services including, but not limited to:
  • Website analytics providers
  • Email marketing platforms
  • Payment processors
  • Ticketing platforms
  • Mapping services
  • Social media integrations
  • Embedded video platforms
These providers collect information according to their own privacy policies.
8. Social Media
Our website may link to or embed content from social media platforms.
These services may collect information in accordance with their own privacy policies.
9. Embedded Content
Articles and pages may include embedded content such as:
  • Videos
  • Maps
  • Social media posts
  • Live streams
  • Photo galleries
Embedded content behaves as if the visitor has visited the originating website directly.
10. Media Uploads
If media representatives, volunteers, photographers, vendors, or contributors upload photographs, videos, or documents, they should avoid submitting files containing unnecessary personal or confidential information.
By submitting media, contributors confirm they have the necessary rights and permissions to do so.
11. Children’s Privacy
Our website is intended for a general audience.
We do not knowingly collect personal information from children under the age of 13 without appropriate parental or guardian consent.
Parents who believe a child has submitted personal information may contact us to request its removal.
12. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
13. Information Sharing
We do not sell or rent personal information.
We may share information only:
  • With service providers assisting in festival operations
  • When required by law
  • To protect legal rights
  • To prevent fraud
  • During organisational restructuring where permitted by law
All third parties are expected to protect personal information appropriately.
14. Data Retention
Personal information is retained only as long as necessary:
  • To provide requested services
  • To meet legal obligations
  • For financial recordkeeping
  • For festival administration
  • For historical or archival purposes where appropriate and lawful
Information is securely deleted or anonymized when no longer required.
15. Your Privacy Rights
Subject to applicable Canadian privacy laws, you may request to:
  • Access your personal information
  • Correct inaccurate information
  • Withdraw consent where applicable
  • Request deletion of personal information where legally permitted
  • Ask questions about our privacy practices
Requests will be handled within applicable legal timeframes.
16. External Links
Our website may contain links to external websites.
The Toronto Caribbean Carnival is not responsible for the privacy practices or content of third-party websites.
Users are encouraged to review the privacy policies of those websites.
17. Changes to this Privacy Policy
This Privacy Policy may be updated periodically.
Changes become effective when posted on this page.
The Effective Date at the top of this document will indicate the latest revision.
18. Contact Us
Questions regarding this Privacy Policy or the handling of personal information may be directed to:
Toronto Caribbean Carnival
Website: torontocarnival.ca
If a dedicated privacy email address has not yet been established, inquiries may be submitted using the contact form available on the website.